We believe your IT help desk should be more than just a go-to during emergencies. In fact, we have found that the most valuable service a good IT support team can provide is expert advice and contextual knowledge regarding your IT environment. That’s why we developed IT Concierge, our scalable subscription-based IT support for businesses of all sizes.
Here is what you get:
- Unlimited IT support for as little as $99/user/month
- Monthly Gemba Walk
- Quarterly vCIO meetings
Unlimited IT Support
We have found that when businesses pay per hour for IT support, they put off calling for support until things are in crisis. This results in costly down time, unhappy users, and frustrated customers. By using a subscription model, we are able to perform maintenance and respond to issues before they become major incidents. We encourage our customers to call us as soon as there is an issue and we work diligently to resolve and prevent further recurrences.